Terms of Service

General Information

By using the LoyaltyHarbour.com web site, any applications or services (together, the "Service") you are agreeing to be bound by the following terms of service ("Terms of Service"). These Terms of Service affect your legal rights and obligations. If you do not agree to be bound by all of these Terms of Service, do not access or use the Service.

You expressly understand and agree that LoyaltyHarbour shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if LoyaltyHarbour has been advised of the possibility of such damages), resulting from your use of the Service or third-party products that access data via the Service.

Accounts

You must be at least 13 years old to use the Service.

You must be a human and you must not create Accounts with the Service through unauthorized means, including but not limited to, by using an automated device, script, bot, spider, crawler or scraper.

You are responsible for keeping your password secret and secure.

You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws, rules and regulations in your jurisdiction (including but not limited to copyright or trademark laws).

Payments

LoyaltyHarbour will automatically bill you each month on the plan for which you signed up.

You may upgrade or downgrade in plan level at any time.

Any outstanding charges for overage usage which did not appear on your last bill will be added to the next bill.

To cancel your subscription, uninstall the application from your store. Your subscription will be cancelled automatically when you do that.

30 Day Money Back Guarantee & Refund Policy

At LoyaltyHarbour.com, we want to ensure that you are 100% happy with our Service. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the Service are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.

You can request a full, no-questions-asked refund within 30 days of date of purchase. We’d love to know where things went wrong, or how we can improve. Please include your store name so we can issue a refund as soon as possible.

Kindly note that we make every attempt to process the refund as quickly as possible. But Shopify or your financial institution can take up to 20 days for the refund to reflect in your bank/card account.

General Conditions

Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.

You understand that LoyaltyHarbour uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

We reserve the right to refuse access to the Service to anyone for any reason at any time.

You must not change, modify, adapt or alter the Service or change, modify or alter another website so as to falsely imply that it is associated with the Service.

You must not interfere or disrupt the Service or servers or networks connected to the Service, including by transmitting any worms, viruses, spyware, malware or any other content of a destructive or disruptive nature. You may not inject content or code or otherwise alter or interfere with the way any LoyaltyHarbour.com page is rendered or displayed in a user's browser or device.

You may not upload violent or discriminatory content, or content which is in any way unlawful, infringing, or hateful, to and/or via the Service.

We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, or otherwise objectionable or violates any party's intellectual property or these Terms of Service.